Refund policy

Return Eligibility

  • Items can be returned within 7days of delivery.
  • The item must be unused, in original packaging, with certificates.
  • Customized or engraved items are non-returnable.

Exchange Policy

  • Exchanges are allowed within receiving day to 7day for items of equal or higher value (price difference to be paid).

Return Process

  1. Contact us at blueearthent@gmail.com for a Return Authorization.
  2. Ship the item with a tracking number.
  3. Refunds will be processed within 7-10 business days after inspection.